Privacy Policy

This privacy policy explains how graviproluxora collects, uses, and protects your personal information when you use our website and services.

Last updated: 15 January 2026

Data Controller Information

graviproluxora B.V. is the data controller responsible for your personal data. Our contact details are:

  • Company: graviproluxora B.V.
  • Address: Prinsengracht 125, 3073 UW Rotterdam, South Holland, Netherlands
  • Registration Number: KvK36251497
  • VAT Number: NL368574129B02
  • Email: privacy@graviproluxora.pro
  • Phone: +31 107628687

Data We Collect

We collect and process various types of personal data to provide our educational analytics services effectively. The data we collect includes information you provide directly to us and information we collect automatically when you use our website and services.

Information You Provide

  • Contact information (name, email address, phone number)
  • Professional information (job title, organisation, industry)
  • Communication preferences and marketing consent
  • Messages and enquiries sent through our contact forms
  • Account credentials and profile information

Information We Collect Automatically

  • Website usage data (pages visited, time spent, navigation patterns)
  • Device and browser information (IP address, browser type, operating system)
  • Analytics data to understand user behaviour and improve our services
  • Cookie and tracking technology data as described in our cookie policy

How We Use Your Information

We use your personal data for legitimate business purposes related to providing our educational analytics services. How we use your information depends on how you interact with our website and services, and the preferences you express.

Primary Uses

  • Providing and maintaining our analytics platform services
  • Responding to your enquiries and providing customer support
  • Processing service requests and managing client relationships
  • Improving our website, services, and user experience
  • Sending important service updates and security notifications

Marketing and Communications

With your consent, we may use your information to send you marketing communications about our services, industry insights, and relevant educational analytics content. You can withdraw your consent at any time by contacting us or using unsubscribe links in our communications.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Legitimate Interests: For business operations, service improvement, and security
  • Contract Performance: To provide services you have requested
  • Consent: For marketing communications and non-essential cookies
  • Legal Obligations: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

  • With trusted service providers who assist in delivering our services
  • With professional advisers (lawyers, accountants, auditors)
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, property, or safety, or that of our users
  • In connection with business transfers or corporate restructuring

International Data Transfers

As we operate in the European Union, your data is primarily processed within the EU/EEA. If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Our data retention periods vary depending on the type of information and the purpose for processing:

  • Contact enquiries: 3 years from last contact
  • Customer account data: Duration of relationship plus 7 years
  • Marketing data: Until consent is withdrawn or 3 years of inactivity
  • Website analytics: 26 months from collection
  • Legal and compliance records: As required by applicable law

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for processing at any time

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Staff training on data protection and security
  • Incident response and breach notification procedures

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the "last updated" date.

Contact Us

If you have any questions about this privacy policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately.